1. Acceptance of Terms

By downloading, installing, or using the Synq mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

Key Points:

• This agreement is effective upon your first use of the App
• You must be at least 13 years of age to use Synq
• We may update these Terms; continued use after changes = acceptance
• These Terms are governed by the laws of Arkansas, USA

2. Description of Service

Synq is an AI-powered meeting memory application that provides:

• Audio Recording: Record meetings and conversations
• Transcription: Automatic speech-to-text conversion using AI
• AI Summaries: Meeting summaries, key moments, and insights
• Memory Search: Semantic search across all your meetings
• Action Items: Automated extraction and tracking
• Communication Drafts: AI-generated follow-up emails and replies
• OCR Scanning: Document and whiteboard capture with AI analysis

Service Availability: The App is provided "as is." We reserve the right to modify, suspend, or discontinue any features at any time without prior notice.

3. Account Registration

3.1 Account Creation

• An account is required to use the App
• Authentication via Apple Sign-In or Google Sign-In
• You must provide accurate, current information
• One account per person

3.2 Account Security

• You are responsible for maintaining account security
• Notify us immediately of any unauthorized access
• You are liable for all activity under your account

3.3 Account Termination

• We may suspend or terminate accounts for Terms violations
• You may delete your account at any time from Settings

4. Subscription & Payments

4.1 Pricing Tiers

• Free Tier: Limited features with usage caps
• Premium Subscription: $14.99/month or $99.99/year ($8.33/month)
• Prices subject to change with notice

4.2 Free Trial

• 7-day free trial available for new Premium subscribers
• Cancel anytime during trial without charge
• Auto-converts to paid subscription after trial unless cancelled

4.3 Billing & Renewal

• Subscriptions managed through Apple App Store
• Subject to Apple's terms and payment processing
• Auto-renewal unless cancelled at least 24 hours before period ends
• Charged to Apple ID account upon purchase confirmation

4.4 Cancellation & Refunds

• Cancel anytime through App Store subscriptions
• Cancellation effective at end of current billing period
• No refunds for partial periods (per Apple policy, except as required by law)
• No refunds for unused portion after account deletion

5. User Content & Ownership

5.1 Your Content

• You retain all ownership rights to your recordings, transcripts, and data
• You are solely responsible for your content
• You grant us a limited license to process your content to provide the Service

5.2 License to Synq

By using the App, you grant POINT 6 STUDIOS LLC a worldwide, non-exclusive, royalty-free license to:

• Store, process, and transmit your content
• Use AI models to generate transcripts and summaries
• Create vector embeddings for search functionality

This license is solely for service delivery and terminates when you delete content or close your account.

5.3 Content Responsibility

• You are responsible for obtaining necessary consents to record others
• Compliance with local recording laws is your responsibility
• We are not liable for your unauthorized recordings

6. Acceptable Use

You agree NOT to:

• Record conversations without required consent
• Upload illegal, harmful, or infringing content
• Use the App to violate others' privacy rights
• Attempt to reverse engineer or hack the App
• Use the App for any unlawful purpose
• Abuse, harass, or threaten others through the App
• Interfere with App operation or servers
• Use automated systems (bots) to access the App
• Share your account credentials

Violation may result in immediate account termination.

7. Recording Consent & Legal Compliance

7.1 Your Responsibility

Recording laws vary by jurisdiction. You are solely responsible for:

• Understanding applicable recording consent laws
• Obtaining required consent before recording
• Complying with one-party or all-party consent requirements
• Informing participants they are being recorded

7.2 Our Disclaimer

POINT 6 STUDIOS LLC does not provide legal advice. We are not liable for your violations of recording laws. You indemnify us against claims arising from your illegal recordings.

7.3 Notice Requirement

Some jurisdictions require notice before recording. Consider:

• Verbal announcement at meeting start
• Meeting invitation disclosure
• Visual recording indicator

8. Intellectual Property

8.1 Synq Ownership

We own all rights to:

• The Synq app, website, and brand
• User interface and design elements
• AI models and algorithms (excluding third-party models)
• Documentation and marketing materials

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use the App for personal or internal business use, subject to these Terms.

8.3 Trademarks

"Synq" and associated logos are trademarks of POINT 6 STUDIOS LLC. Unauthorized use is prohibited.

9. AI-Generated Content Disclaimer

9.1 Accuracy

AI-generated transcripts, summaries, and drafts may contain errors. We do not guarantee:

• 100% transcription accuracy
• Correct speaker identification
• Factual accuracy of AI summaries
• Suitability of AI-generated drafts

9.2 Human Review

You should review and verify AI-generated content before:

• Sending emails or communications
• Making business decisions
• Relying on transcripts for legal or critical purposes

9.3 No Professional Advice

Synq does not provide legal, medical, financial, or professional advice. AI outputs are for informational purposes only.

10. Privacy & Data Protection

Your use of Synq is subject to our Privacy Policy, incorporated by reference into these Terms. Key points:

• Audio deleted immediately after transcription
• Transcripts stored securely on AWS
• We do not sell your data

See full Privacy Policy at privacy.html

11. Disclaimers

11.1 "AS IS" Service

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation
• Accuracy or reliability of AI outputs

11.2 Third-Party Services

We rely on third-party services (AWS, Apple, Google). We are not responsible for their failures or outages.

12. Limitation of Liability

12.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POINT 6 STUDIOS LLC'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

12.2 Exclusion of Damages

WE ARE NOT LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Lost profits, data, or opportunities
• Damages arising from unauthorized access or data breaches
• Damages from third-party actions
• Damages from your violations of recording laws

12.3 Jurisdictional Variations

Some jurisdictions do not allow limitations on implied warranties or liability. In such cases, these limitations may not fully apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless POINT 6 STUDIOS LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the App
• Your content and recordings
• Your violation of these Terms
• Your violation of recording consent laws
• Your infringement of third-party rights

14. Termination

14.1 By You

• Delete your account anytime through App Settings
• Cancellation effective immediately
• Subscription remains active until period ends

14.2 By Us

We may suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent activity
• Required by law
• The App is discontinued

14.3 Effect of Termination

• Access to App immediately revoked
• Your data deleted within 30 days (see Privacy Policy)
• No refunds for remaining subscription period
• Sections that survive: Indemnification, Limitation of Liability, Dispute Resolution

15. Modifications to Terms

We may update these Terms at any time. Changes will be effective upon posting with a new "Effective Date." Significant changes will be communicated via:

• In-app notification
• Email to registered users

Continued use after changes = acceptance. If you disagree with changes, stop using the App and delete your account.

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of the State of Arkansas, USA, without regard to conflict of law principles.

16.2 Jurisdiction

Any disputes arising from these Terms or the App shall be resolved in state or federal courts located in Arkansas, USA, and you consent to personal jurisdiction there.

17. Miscellaneous

17.1 Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and POINT 6 STUDIOS LLC.

17.2 Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

17.3 Waiver

Failure to enforce any provision does not waive our right to enforce it later.

17.4 Assignment

You may not assign these Terms. We may assign them to an acquirer or successor.

17.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our control (natural disasters, wars, pandemics, etc.).

18. Contact Information

For questions, concerns, or notices regarding these Terms:

POINT 6 STUDIOS LLC
Email: support@point6studios.com
Subject Line: "Terms of Service - Synq"